Warranty Information

Our service goes beyond our initial purchase from us. Although we like to keep snagging issues to a minimum, we aim to rectify any issues quickly after the home is sited and settled to ensure it’s in perfect condition and as expected during the buying and specification process.  

All our homes are covered by our chosen manufacturers' extensive 10-year structural warranty, providing complete protection against structural defects for granny annexes. All homes are issued with a customer information booklet providing a wealth of information about care and use of components. This gives you everything you need as an owner to keep your home fully functional and in great condition.  

The warranty summary details the coverage further in fine detail, and we are more than happy to offer customers sight of examples of both the customer care pack and warranty before making the decision to buy. 

Both documents will then be issued with the home’s specific details added at delivery point, formally covering the unit in full. Everything you need to know to keep your granny annexe in tip-top condition is covered in these.